This Privacy Policy explains what personal information w367 collects from you, how it is used, who it may be shared with, and the choices you have regarding your data as a registered player on the platform.
w367 ("the platform", "we", "us") is committed to handling your personal information with care and transparency. This Privacy Policy covers all data collected through the w367 website at w367.onl, the w367 mobile app for Android and iOS, and all interactions you have with our platform — including browsing, registration, deposits, gameplay, sports betting, and customer support.
This policy is written in straightforward language so that Pakistan-based players can understand clearly what data we hold, why we hold it, and what choices are available to them. It is not a legal document designed to obscure our practices — it is intended to be genuinely readable.
Where this policy refers to "personal data" or "personal information", it means any information that can identify you directly or indirectly — your name, mobile number, account credentials, payment details, transaction history, and device information are all examples of personal data within the scope of this policy.
This policy applies to registered account holders, individuals who have browsed the platform without registering, and anyone who has contacted w367 support. Different data is collected in each of these interactions, and the purposes for which it is used vary accordingly.
We collect data in two ways: information you provide directly to us, and information collected automatically when you use the platform.
The personal data we collect is used for specific, defined purposes. We do not use your data for purposes beyond what is described here without separate notice.
| Purpose | Data Used | Why It's Necessary |
|---|---|---|
| Account registration & management | Name, contact details, login credentials | Required to create and operate your player account |
| Payment processing | Payment method details, transaction history | Required to process deposits and withdrawals in PKR |
| Identity verification | ID documents, payment method proof | Fraud prevention and withdrawal authorisation |
| Platform security & fraud prevention | IP address, device data, session behaviour | Detecting suspicious activity and protecting accounts |
| Customer support | Account data, support communications | Resolving queries, disputes, and technical issues |
| Responsible gaming | Transaction and session data | Monitoring for patterns that may indicate problematic gaming behaviour |
| Platform improvement | Aggregated usage data (anonymised) | Understanding how players use the platform to improve features |
| Promotional communications | Contact details, gameplay preferences | Sending relevant offers — only if you have opted in |
We do not use your personal data for automated individual decision-making that produces significant legal effects without human review. Fraud detection systems flag accounts for human review before any enforcement action is taken.
w367 does not sell your personal data to third parties. We do not share your information with advertisers, data brokers, or marketing companies. Your personal data may only be shared in the following circumstances:
We share data with service providers who operate parts of the platform on our behalf — payment processors (JazzCash, Easypaisa, Raast, bank partners), game software providers (who need session and wager data to operate their games), fraud prevention services, and customer support tooling. These providers receive only the data they need to perform their specific function and are contractually prohibited from using it for any other purpose.
Where we are required to disclose personal data by law, legal process, or legitimate governmental authority — including in connection with fraud investigations or financial crime prevention — we will comply with that requirement. Where legally permitted, we will attempt to notify the affected account holder before disclosure.
In the event that w367 undergoes a merger, acquisition, or transfer of assets, personal data held on registered accounts may be transferred to the acquiring entity as part of that transaction. Account holders will be notified of any such change that affects how their data is handled.
Deposit and withdrawal transactions on w367 are processed in PKR through third-party payment providers including JazzCash, Easypaisa, Raast, bank transfer channels, and card networks. The processing of payment data is governed primarily by the security practices and privacy policies of those providers.
w367 does not store full card numbers, CVV codes, or complete mobile wallet credentials on our own servers. Payment transactions are routed through the relevant provider's secure systems. What we retain is the transaction record — amount, date, method type, and outcome — as part of your account history. This record is necessary for withdrawal processing, dispute resolution, and audit purposes.
If you add a new payment method to your account, you may be asked to provide proof of ownership of that method before withdrawals to it are processed. This is a standard anti-fraud measure to ensure funds are returned to the account holder and not a third party.
We do not link your payment data with third-party advertising systems or use it for profiling purposes beyond what is needed for transaction processing and fraud detection.
The w367 website and app use cookies and similar technologies to make the platform function correctly and to understand how players use it. A cookie is a small text file stored on your device by your browser when you visit a website. It helps the site remember information about your visit.
You can manage cookie preferences through your browser settings. Disabling functional or analytics cookies will not prevent you from using the platform but may affect how some features work. Disabling strictly necessary cookies may prevent you from logging in or using the platform at all.
The w367 mobile app uses equivalent local storage mechanisms on your device to perform the same functions as cookies in the web version. These are managed through the app settings and your device's app permissions.
We retain your personal data for as long as your account is active and for a defined period after account closure. The retention period for different categories of data varies based on the purpose for which it was collected and applicable legal obligations.
When data is no longer required for any of the purposes described in this policy and no legal retention obligation applies, it is deleted or permanently anonymised. Requests for early deletion are handled as described in Section 9.
w367 applies industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or loss. These include:
Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. We encourage all account holders to use a strong, unique password for their w367 account and to enable any available account security features.
In the event of a data breach that affects your personal information, w367 will notify affected account holders as soon as is practicable and take remedial action to contain and address the breach.
Account holders are also responsible for their own security: do not share your password, do not log in on devices you don't control, and log out of the platform when your session is complete — particularly on shared or public devices.
As a w367 account holder, you have a set of rights regarding the personal data we hold about you. These rights can be exercised by contacting our support team.
Request a copy of the personal data w367 holds about you. We will provide this in a readable format within a reasonable timeframe.
Request correction of inaccurate or outdated personal data held on your account. Some corrections may require identity verification.
Request deletion of your personal data. Where legal retention obligations apply to certain records, complete deletion may not be possible until the retention period has passed.
Object to the processing of your data for promotional communications. You can opt out of marketing messages at any time through your account settings.
Request your personal data in a structured, machine-readable format where technically feasible. This typically applies to data you have directly provided to us.
Request that we limit how we use your data in specific circumstances — for example, while an inaccuracy dispute is being resolved.
To exercise any of these rights, contact the support team via the address in Section 12. We will respond to valid requests within 30 days. In complex cases, this may be extended to 60 days with prior notice.
During registration, we collect date of birth as a required field and take reasonable steps to verify that account holders meet the minimum age requirement. Where an account is found to belong to a minor, it will be closed immediately, any balance forfeited, and the associated data deleted except where retention is required for fraud investigation purposes.
Registered account holders are responsible for ensuring that minors do not have access to their w367 account credentials or to devices on which the w367 app is installed and logged in. If you suspect a minor has accessed the platform through your account, contact support immediately.
w367 may update this Privacy Policy periodically to reflect changes in how the platform operates, changes in applicable data protection standards, or updates to the services and technologies we use. The "last updated" date at the top of this page reflects the most recent revision.
For material changes — changes that significantly affect how your data is used or your rights under this policy — we will attempt to notify registered account holders via their contact details on file within a reasonable period before the change takes effect.
Continued use of the w367 platform after a revised Privacy Policy has been published constitutes acceptance of the updated terms. If you do not agree with any changes, you may close your account by contacting support. Any personal data that has been collected up to the point of account closure will be handled in accordance with the retention policy described in Section 7.
We recommend reviewing this policy periodically — particularly if you notice the "last updated" date has changed since your last visit.
For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how your personal data is being handled, contact the w367 support team:
When contacting us about a data rights request, please include your registered account details (name and registered mobile number) so we can locate your account and process your request efficiently. Do not include your full account password in any communication.
The key commitments behind our approach to your personal data
Every connection between your device and w367 is encrypted via SSL/TLS. Data in transit — including login credentials and payment details — is protected from interception.
Your personal information is never sold, rented, or shared with advertisers or data brokers. It is used only to operate the platform and process your transactions.
Full card and wallet credentials are handled by your payment provider — JazzCash, Easypaisa, Raast, or your bank. w367 retains only the transaction record needed for your account history.
Access, rectification, deletion, and portability requests are all handled on request. Contact support and we will process your request within 30 days.
Age verification is applied during registration. Accounts found to belong to minors are closed immediately and associated data deleted, except where fraud investigation records are required.
Data is kept for defined periods based on its purpose and then deleted or permanently anonymised. We do not keep data indefinitely without a specific reason for doing so.
You know how we handle your data. Register your account, deposit in PKR via JazzCash or Easypaisa, and enjoy 500+ games, live casino, and full cricket and PSL betting markets.