Terms and Conditions – w367 Online Casino Pakistan

1 General Terms

These Terms and Conditions ("Terms") constitute the full agreement between you ("the player" or "account holder") and w367 ("the platform", "we", "us") regarding the use of all services available at w367.onl, including the mobile app, website, games, live casino, and sports betting sections.

These Terms apply to every interaction with the w367 platform — browsing, registering, depositing, wagering, and withdrawing. Using any part of the platform after these Terms have been published constitutes acceptance, whether or not you have formally acknowledged them during a session.

w367 reserves the right to amend these Terms at any time. Continued use of the platform after an update constitutes acceptance of the revised Terms. Material changes will be communicated to registered account holders where practical. It is the account holder's responsibility to review these Terms periodically.

Where any clause of these Terms conflicts with applicable law, the remaining clauses remain in full force. w367 does not represent that all services are available or appropriate for use in every jurisdiction. Account holders are solely responsible for ensuring that their use of the platform complies with local law in their location.

2 Eligibility & Registration

To register an account on w367, you must meet all of the following criteria:

• You are at least 18 years of age at the time of registration.
• You are registering as an individual on your own behalf, not on behalf of any third party.
• You are not currently self-excluded from w367 or subject to any account closure that would prevent re-registration.
• All information provided during registration is accurate, current, and belongs to you personally.
• You have not previously had an account closed by w367 for rule violations or fraud.

During registration, you will be asked to provide a valid mobile number, personal details, and create login credentials. False or misleading registration information will result in account suspension and forfeiture of any funds held at the time of discovery. w367 may request identity verification documents at any point — this is standard practice for payment processing and fraud prevention.

3 Account Rules

One account per person: Each individual may hold only one registered account on w367. If duplicate accounts are identified, all accounts other than the original will be closed and any balances on duplicate accounts will be forfeited. Bonuses claimed across multiple accounts will be reversed.

Account security: You are responsible for maintaining the confidentiality of your login credentials. Do not share your password with any other person. w367 will not be liable for losses resulting from unauthorised access to your account where you have shared your credentials or failed to keep them secure.

Account verification: w367 may request identity verification at any time, particularly before processing withdrawals above certain thresholds. Verification typically involves submitting a government-issued photo ID and proof of payment method ownership. Accounts that remain unverified after a reasonable request period may be restricted.

Inactive accounts: Accounts that have had no login activity for 12 consecutive months may be considered inactive. w367 reserves the right to apply an inactivity administration fee on dormant account balances, subject to advance notice where practical. Accounts with a zero balance may be closed after the inactivity period.

Account closure: You may request account closure at any time by contacting support. Outstanding verified withdrawals will be processed before an account is closed. If the closure request is related to responsible gaming concerns, the account will be closed immediately without further delay.

4 Deposits & Withdrawals

Deposits: Deposits are credited to your w367 account balance once confirmed by the relevant payment provider. Minimum deposit amounts vary by method and are displayed on the Deposit page. w367 does not charge fees on deposits, though your payment provider may have their own transaction charges.

Withdrawals: Withdrawal requests are processed once your account has been verified and any applicable wagering requirements on bonus funds have been met. Withdrawals are paid to the same method used for the corresponding deposit where possible. Processing times vary by method — typically one to three business days for most PKR payment channels.

Withdrawal requirements: You must have deposited and wagered at least the deposit amount once before a withdrawal will be approved. This is a standard anti-money-laundering measure and applies to all account holders regardless of how funds were deposited.

Failed transactions: If a deposit or withdrawal fails for technical or payment provider reasons, the amount is returned to the originating source. w367 is not liable for delays caused by third-party payment processing systems outside our control.

• Minimum withdrawal amount: PKR 500 (subject to change — check the Deposit page for current limits).
• Withdrawals may be subject to identity verification before processing.
• Multiple withdrawal requests may be consolidated by the processing team.
• Bonus funds cannot be withdrawn until wagering requirements are fully satisfied.

5 Bonuses & Promotions

w367 offers various promotional bonuses including welcome bonuses, deposit match offers, free spins, cashback, and VIP-tier rewards. All bonuses are subject to individual promotion terms, which are published on the Promotions page at the time each offer is active.

Wagering requirements: Most bonuses carry a wagering requirement — the total amount you must wager before bonus-derived funds can be converted to withdrawable cash. For example, a 20x wagering requirement on a PKR 500 bonus means you must wager PKR 10,000 before withdrawal of those bonus funds is permitted.

• Slot games typically contribute 100% toward wagering requirements.
• Live casino games typically contribute 10–20% toward wagering requirements.
• Sports betting bets typically contribute at a rate specified in the individual promotion terms.
• Contribution rates for specific games or markets are detailed in each promotion's terms.

Bonus expiry: All bonuses have an expiry period stated in their individual terms. Bonus funds and associated free spins that have not been used within the stated period will be removed from your account automatically.

One bonus at a time: Only one bonus can be active on your account at any given time. Accepting a new bonus while another is active and unsatisfied will cause the previous bonus to be forfeited.

w367 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Ongoing promotions will not be removed mid-cycle for account holders who have already opted in and have an active qualifying wager placed.

6 Games & Betting Rules

All games available on w367 — slot games, live casino tables, virtual sports — are provided by third-party software suppliers. The Random Number Generator (RNG) systems used in slots and virtual games are operated by the respective game providers. w367 does not control or modify the outcome of any game.

Return to Player (RTP): Each slot game has a published theoretical RTP percentage, which represents the average payout over a very large number of spins. RTP is a long-term statistical measure and does not guarantee any outcome within a single session.

Technical errors: In the event of a technical malfunction during a game round, the affected round will be voided and the stake returned to the account holder. w367 will not pay out claimed wins that arise from a demonstrable technical error in the game software.

Live casino: Live casino games are governed by the rules of each individual game as operated by the provider's studio. In cases of stream disconnection mid-round, any bets placed prior to disconnection are valid and will be settled based on the recorded outcome of that round. Dispute resolution for live casino outcomes follows the relevant game provider's settlement records.

Minimum and maximum bets: Each game or table has published minimum and maximum bet limits. Attempting to circumvent these limits through coordinated wagering patterns may result in stake restrictions on the relevant account.

7 Sports Betting

Sports betting markets on w367 cover cricket (including PSL and international fixtures), football, esports, tennis, basketball, and other events as listed in the sports section. All stakes and potential returns are in PKR.

Bet acceptance: All bets are subject to acceptance by w367. A bet is considered accepted once a confirmation is issued and the stake has been deducted from the account balance. w367 reserves the right to refuse or limit any bet without explanation.

Odds: Odds are subject to change until a bet is confirmed. The odds displayed at the time of bet placement are the odds at which the bet is accepted, provided the transaction completes within the active market window. For in-play bets, acceptance is subject to any automatic delay applied to prevent exploitation of stale odds.

Abandoned and voided events: If a sporting event is abandoned, postponed, or cancelled, the following general rules apply:

• Match result bets on abandoned matches without an official result are voided and stakes returned.
• In cricket, results determined by DLS method are valid for match result markets.
• Specific market bets (e.g., top scorer, total runs) on incomplete matches are typically voided.
• Event-specific settlement rules override these general defaults where stated in the promotion or market terms.

Accumulator bets: If one leg of an accumulator is voided, the bet is settled as if that leg was not included. The remaining legs must still win for the accumulator to pay out.

Maximum payout: A maximum payout limit applies per event and per bet slip. This limit is stated in the sports section and may vary by sport and market type. w367 is not liable for any loss of expected winnings arising from a maximum payout cap being applied.

8 Responsible Gaming

w367 is committed to providing a gaming environment that supports responsible play. The platform provides tools that allow account holders to manage their gaming activity. These tools are available in the account settings section and can be applied at any time.

Available responsible gaming tools:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit. Increases to existing limits are subject to a 24-hour cooling-off period before taking effect.
• Session time reminders: Configure notifications that alert you after a set duration of play.
• Self-exclusion: Request a temporary or indefinite exclusion from the platform. During an exclusion period, your account will be closed and you will not be permitted to register a new account.

Gaming and betting should always be treated as entertainment with a defined budget — not as a method of generating income or recovering money already lost. If you find that your betting is affecting your finances, relationships, or daily responsibilities, we encourage you to use the self-exclusion tool or contact our support team.

The w367 platform is for adults only. Account holders are responsible for ensuring that minors do not have access to their devices or account credentials.

For more detail on the responsible gaming tools available and guidance on healthy gaming habits, visit the Responsible Gaming page.

9 Privacy & Data

w367 collects and processes personal data submitted during registration and account use — including your name, contact details, payment information, and transaction history — for the purposes of operating the platform, processing transactions, verifying identity, and complying with fraud prevention obligations.

Your personal data is not sold to third parties. It may be shared with payment processors, game providers, and fraud prevention services to the extent necessary for platform operations. All third-party service providers used by w367 are subject to data protection obligations.

By registering an account, you consent to the collection and processing of your personal data as described in these Terms and in the Privacy Policy. You have the right to request access to the data we hold about you, and to request correction or deletion subject to any legal retention obligations that apply. For full details on how your data is handled, see the Privacy Policy.

10 Prohibited Conduct

The following actions are strictly prohibited on the w367 platform:

• Registering more than one account, whether under your own details or using another person's identity or information.
• Providing false, incomplete, or misleading information during registration, verification, or at any point of contact with the platform.
• Using software, bots, scripts, or other automated tools to interact with the platform in any way, including for placing bets or exploiting game mechanics.
• Exploiting software errors, glitches, or miscalculated odds to place bets you know to be incorrectly priced.
• Engaging in matched betting, arbitrage wagering, or any coordinated strategy designed to guarantee profit irrespective of outcome, using bonus funds.
• Using the platform in connection with any fraudulent, criminal, or money laundering activity.
• Attempting to transfer, sell, or assign your account or any account balance to another person.
• Abusing w367 support staff in any form of communication.

w367 reserves the right to investigate any account suspected of prohibited conduct and to take appropriate action, including withholding withdrawals pending investigation, reversing specific transactions, and reporting to relevant authorities where fraud or financial crime is suspected.

11 Limitation of Liability

w367 provides the platform "as is" and makes no warranty that the service will be uninterrupted, error-free, or free from technical issues at all times. Planned and unplanned maintenance may temporarily affect platform availability.

To the maximum extent permitted, w367 is not liable for:

• Indirect, incidental, or consequential losses arising from your use of the platform.
• Loss of winnings or expected returns resulting from a technical error, game malfunction, or network issue.
• Losses arising from unauthorised access to your account due to failure to secure your login credentials.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Any actions taken by third-party game providers in relation to game outcomes or rule interpretations.

Nothing in these Terms excludes or limits liability for fraud or any liability that cannot be excluded by applicable law. w367's total liability to any account holder in respect of any claim arising from these Terms or platform use shall not exceed the balance held in the relevant account at the time the claim arises.

12 Changes to These Terms

w367 may update these Terms and Conditions at any time to reflect changes in platform features, legal requirements, or operational practices. The "last updated" date at the top of this page is revised whenever material changes are made.

For significant changes, w367 will attempt to notify registered account holders via their registered contact details within a reasonable period before changes take effect. Continued use of the platform after the effective date of any revised Terms constitutes acceptance.

If you disagree with any updated Terms, you may close your account at any time by contacting the support team. Outstanding verified balances will be processed in accordance with the withdrawal rules in effect at the time of closure.

For questions about these Terms, contact us at: [email protected]